We have a groomer that does a wonderful job on our GVAH patients only. Grooming during lengthy procedures or hospital stays may not be the best option for your pet, but our doctors often perform the Annual Well Pet or Minor Problem Exam on the day of grooming for your convenience. Annual exams and vaccines as stated above are required for groomings.
We do board in our spacious runs and kennels for our clients only. We are not an open boarding facility and we do require annual physical exams on your pets so that we can be familiar with you and your pet’s needs. Your dogs must be current on DHPP, RABIES, and Bordatella vaccinations, and for cats we require FVRCP and RABIES.
We do not have doctors in our building overnight but we do have staff members who live upstairs in an apartment that can check on your pets when it is needed. If your pet is critical and they need overnight care, we recommend transferring your pet to one of the local 24hr emergency centers. The decision to transfer your pet is made together with the you and the doctors based on individual needs and financial restrictions.
As every case is different, it is very difficult to estimate the costs of the medical care needed for your pet until they have been examined by one of our doctors. We provide estimates for all surgeries and hospitalizations, and will gladly present you with a treatment plan at the time of your appointment. General estimates can be given for routine care and vaccinations at the time of your call. If you have not received an estimate for your pet’s treatment plan, you are welcome to request one at any time for your expected charges.
The doctors and staff at Green Valley Animal Hospital need their rest during the evenings so that they can be here for you from 7am-6pm Monday – Friday and 7am-2pm on Saturday. We work closely with two local 24hr emergency animal hospitals – Crossroads in Frederick and Veterinary Referral Associates in Gaithersburg. The doctors here work with you and the emergency centers to decide the best course of care for your pet during critical and overnight needs.
We strive to provide our clients and their pets with the highest quality of care. We kindly ask that payment be received at the time of service.
We accept Visa, Mastercard, Discover, Care Credit, cash and check.
Care Credit is available for fees exceeding $250 when a client has or opens a Care Credit account. Client assumes responsibility of understanding terms of Care Credit.
Vet Billing is a financing option that Green Valley extends to clients under extreme circumstances. Any financing through Vet Billing must be approved by the manager prior to use.
If checks are returned to Green Valley for Non-Sufficient Funds (NSF), the client will incur a charge of $35 to their account. Payment with cash or credit card is required to settle the account. If you have an outstanding bill, we cannot provide additional services until the past-due balance is paid in full.
Generally we have appointment times schedule throughout the day from morning, mid-day, and evening. We kindly ask that you call ahead to find out what time would work best for you. We also offer convenient drop off appointments as early as 7am drop off – or late 7pm pick up when needed to assist you with your busy schedules. Our doctors will examine your pet and call you with a treatment plan.